Finding & Managing Your Tickets
Find tickets, transfer them, use a promo code, and manage orders.
Finding your ticket after purchase
Locate your QR code and order details in My Tickets or by email.
Finding tickets as a guest (no account)
Recover your tickets after a guest checkout, without creating an account.
Claiming a ticket sent to you
Open a ticket link from email and add it to your account.
Transferring a ticket
Send a purchased ticket, cancel a pending transfer, and what changes after it is accepted.
Using a promo code at checkout
Enter a code during checkout and see the reduced total on the order summary.
Requesting a refund
How refund policies work and who to contact as an attendee.
What to do if you didn't receive a confirmation email
Resend ticket links and fix common email delivery issues.
Editing your order information
Update the name or email on a ticket when the organizer allows it.
Leaving feedback for an event
Rate an event with stars, a recommendation score, and an optional comment.
