Privacy Policy

We collect information about you in three ways: information you provide directly, information collected automatically, and information from third parties.

1.1. Information You Provide Directly

• Account Information: When you register for a Wanepass account, we collect your name, email address, phone number, and password.
• Billing and Payment Information: If you buy tickets or list paid events, our third-party payment processors collect your credit card number, billing address, and bank account details. Wanepass does not store your full financial data on our servers.
• Organizer Profile Information: If you host events, we collect company or individual details, social media links, and event descriptions.

1.2. Information Collected Automatically (Cookies & Analytics)

When you navigate our Platform, certain data is collected automatically to understand how the system is performing:

• Log Data: IP addresses, browser type, operating system, referring URLs, and the pages you view.
• Device Data: Mobile device ID, model, manufacturer, and location data (if you grant permission).
• Cookies and Tracking: We use cookies to keep you logged in and to remember your preferences.

Notice Regarding Google Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. on our frontend. Google Analytics uses cookies to analyze how visitors use our Platform. The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google. Google uses this data to compile reports on website activity for us and to provide other services relating to website activity and internet usage.

We use the information we collect to run our platform and keep your experiences smooth. Specifically, we use it to:

• Process ticket transactions and deliver digital tickets to your email.
• Help Event Organizers manage attendee lists, check-ins, and event logistics.
• Analyze platform traffic and user behavior via Google Analytics to design better user interfaces and fix bugs.
• Send you customer support updates, security alerts, and event updates.
• Prevent fraudulent ticket sales, chargebacks, and unauthorized access.

We do not sell your personal data. We only share your data under the following transparent conditions:

You have control over how your data is handled on Wanepass:

• Account Information: You can update, correct, or delete your profile information at any time by logging into your account settings.
• Email Marketing: You can opt-out of marketing emails by clicking the "unsubscribe" link at the bottom of any email we send. You will still receive transactional emails (like ticket receipts).
• Google Analytics Opt-Out: You can prevent your data from being used by Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser settings to reject cookies entirely.

We implement industry-standard technical security measures to protect your personal data from unauthorized access or alteration. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

We retain your personal information for as long as your account remains active or as needed to provide you with our Services and comply with our legal and financial audit requirements.

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal data, we will delete it immediately.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this page periodically for any updates.

If you have any questions or concerns about how we handle your data or your privacy under this policy, please reach out:

• Email: support@wanepass.com
• Company Name: Wanepass Inc.