Email delivery issues are usually filter-related.
Checklist
- Search all folders for wanepass.
- Allowlist
noreply@wanepass.com. - Confirm the email on your order matches the inbox you check.
- Resend via Find your tickets or organizer Resend actions.
Screenshot: Email client spam folder example
Corporate email
Some company servers block transactional mail. Try a personal Gmail or Outlook address when registering.