Email delivery issues are usually filter-related.
Checklist
- Search all folders for wanepass or the organization name. Event mail often displays as {Organization} - via Wanepass.
- Allowlist
noreply@wanepass.com(the From address stays the same even when the display name is the organizer). - Confirm the email on your order matches the inbox you check.
- Resend via Find your tickets or organizer Resend actions.
Screenshot: Email client spam folder example
Corporate email
Some company servers block transactional mail. Try a personal Gmail or Outlook address when registering.
