If payment fails at checkout, the order is not complete and no ticket is issued.
Common causes
- Insufficient funds or daily card limit
- Bank blocking first-time charges to new merchants
- Wrong billing ZIP or CVC
- Prepaid cards not supported for some events
What to do
- Try a different card or contact your bank.
- Refresh the page and checkout again — do not submit many times rapidly.
- For bank transfer events, follow the offline instructions instead.
Screenshot: Checkout error message for declined card
Organizers can see failed attempts in Orders as incomplete entries.
