Sending emails to attendees

Compose broadcasts, schedule reminders, and use system emails.

Wanepass includes event email tools for organizers.

One-off broadcasts

  1. Open Emails → Compose.
  2. Choose audience: all attendees, a ticket type, an instance, or check-in status.
  3. Write subject and body, then send or schedule.

System emails

Order confirmations and 24-hour reminders are sent automatically. You can customize their copy under Emails but not disable delivery.

Who the email is from

Organizer-originated mail (confirmations, reminders, broadcasts, RSVP messages, ticket links, and feedback requests) displays as {Your organization} - via Wanepass. Platform messages such as verify-email and password reset still use the Wanepass From name.

Guests should still allowlist noreply@wanepass.com — the display name changes, not the mailbox. See Not receiving emails from Wanepass.

Screenshot: Email compose sheet with recipient filters

For approval reminders, email pending guests manually from the Requests tab until automated reminders are available.

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