Wanepass includes event email tools for organizers.
One-off broadcasts
- Open Emails → Compose.
- Choose audience: all attendees, a ticket type, an instance, or check-in status.
- Write subject and body, then send or schedule.
System emails
Order confirmations and 24-hour reminders are sent automatically. You can customize their copy under Emails but not disable delivery.
Who the email is from
Organizer-originated mail (confirmations, reminders, broadcasts, RSVP messages, ticket links, and feedback requests) displays as {Your organization} - via Wanepass. Platform messages such as verify-email and password reset still use the Wanepass From name.
Guests should still allowlist noreply@wanepass.com — the display name changes, not the mailbox. See Not receiving emails from Wanepass.
Screenshot: Email compose sheet with recipient filters
For approval reminders, email pending guests manually from the Requests tab until automated reminders are available.