Understanding fees and payout timing

How Wanepass service fees and organizer payouts work.

Fees and payout timing depend on payment method and your organizer agreement.

Service fees

Wanepass may charge a platform fee on paid tickets. The buyer total is shown at checkout before payment.

Payouts

  • Card payments — payouts follow your connected payment processor schedule once Stripe Connect is enabled for your organization.
  • Bank transfer / manual — you mark orders paid after receiving funds off-platform.

Screenshot: Payments summary with total revenue

Check your organizer Payments page for completed, pending, and refunded transactions.

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