Collecting attendee feedback

Send a post-event survey and review star ratings, recommendation scores, and comments.

Ask confirmed attendees how the event went. Each person gives a star rating, a recommendation score, and an optional comment.

Send a request

  1. Open Organizer → Events → [your event] → Feedback.
  2. Click Send feedback request.
  3. Wanepass contacts guests with a confirmed order — by email, and in the app if they have an account.

People who already submitted are skipped so you do not ask twice. Guests do not need a Wanepass account to fill the form.

Screenshot: Event Feedback page with Send feedback request

What attendees answer

  • Overall rating — 1 to 5 stars
  • How likely are you to recommend this event? — 0 (not likely) to 10 (very likely)
  • Comment — optional

Review responses

The same Feedback page lists submitted answers: attendee name and email, rating, NPS, and comment.

Owner and Admin members can get an in-app (and optional email) alert when a response arrives. See In-app notifications.

Attendees follow Leaving feedback for an event.

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